CUSTOMER CARE

At Gte Ltd, we believe that true customer engagement is possible only when a good project is backed by responsive and attentive service and after sales support. To meet the customer needs and provide prompt solutions ion after sales services, we have a separate department engaging dedicated professionals to take care of our valued customers.

For a Gte Ltd customer, anywhere across the globe, a customer care executive is just an email away. We are always ready to provide prompt solutions.

After receiving a feedback from the client, our trained engineers and technicians analyze the root cause of the problem and provide immediate solution to resolve the problem.

Our client base is a testimonial in itself which suggests our commitment and services focused on customer satisfaction.

We have special support programmes for our customers. At the time of installation and commissioning, our engineers train local plant operators and technicians the know-how, as to how to rectify and handle a problem in the plant if any problem arises. The training imparted is both rigorous and regular to ensure that the technology used in Gte Ltd’s project is clearly understood by the local technicians. We also have special Service Manuals on each project which is given to the customer at the time of handing over the plant.

We welcome customer feedback and suggestions through: This email address is being protected from spambots. You need JavaScript enabled to view it.

Your feedback and suggestions are of great value to us, it will help us to improve the quality of our products and services

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